Subject: New Reply Received - My Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 29 Jan 2021 16:53:45 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  My Account  Ticket comment <div dir="auto">Hi,</div>
<div dir="auto"><br></div>
<div dir="auto">My issue is that I don’t get the option to use My Credit as an option at checkout. I tried both in the app and on the web online store.</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 29 Jan 2021 at 1:20 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Surya,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for contacting us.<br><br>We apologize for the inconvenience caused.<br>
</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​<br>
</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>After checking and investigating your account information we can see that you have 3.5 KWD in your online credit account.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br>You can use your my credit account in your online purchase in 5 easy steps:<br> <br>Step 1 - Simply log onto your account.<br>Step 2 - Start shopping<br>Step 3 - Add chosen items to basket<br>Step 4 - Proceed to checkout<br>Step 5 - Select the my credit as a payment option<br> <br>Please be informed that your online credit can only be used once.<br> <br>Come back soon to get something you like.<br> <br>Your friends,<br>The Support Team</div>
</div></div></div>

	

</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Thanks and regards,
Surya Murali

Sent from Gmail on iPad</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2031292