Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jan 2021 15:54:02 +0000

Hi Samer Salmeh,  
  The following message composed by you on ticket 1979064 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Tasneem,  Thank you for getting in touch with us.     We apologise for the inconvenience caused to you.   ​   After checking and investigating your order information we can see that  the courier tried contacting you on your registered mobile number (+971566503722) to collect your order ID 9625168158 on 27/01/2021 however, the number was not reachable/No Answer/Switched Off.  We require you to provide us with your full address with your contact number to complete the the process.      Feel free to get in touch with us for further assistance.  Your friends, The Support Team