Subject: New Reply Received - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jan 2021 07:53:46 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="ltr">Order No: #9629861025<br>Item: IKSU Ultra Matte Liquid Lipstick<br><br>Please find the attached snapshot</div>
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<div>On Sun, Jan 24, 2021 at 3:59 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Rinoshita,</div>
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<div dir="ltr">Thank you for reaching out us.<br><br>We are truly sorry to hear that you have received a damage item. We will surely help you out with this.<br><br>We would also request you to provide us your order number and some snapshots of the item you received, so we can further assist you.<br><br> We look forward to hearing from you.<br><br> Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043186949615'>WhatsApp Image 2021-01-27 at 3.50.37 AM.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2014555