Subject: New Reply Received - Re: Thank you for collecting your order
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 25 Jan 2021 20:59:58 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div dir="auto">Thanks a lot. </div>
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<div>On Mon, 25 Jan 2021, 4:02 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Javeria,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<br>We apologise for the inconvenience caused.<br> <br>The refund amount of SAR 22 for  the item (wet n wild Proline Graphic Marker Eyeliner) has been processed from our side to your card on 25/01/2021 , reference ID 169999990067523098.<br> <br>** Noting that your card issuer requires 2-15 additional business days to process the refund as per the bank norms.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1990040