Subject: New Reply Received - parcel still pending
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jan 2021 17:50:41 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  parcel still pending  Ticket comment <div dir="auto">
<br><div class="gmail_quote" dir="auto">
<div dir="ltr" class="gmail_attr">I feel so disappointed with this service...</div>
<div dir="ltr" class="gmail_attr">My contact number is wrong actually, how came the courier person can get wrong num.</div>
<div dir="ltr" class="gmail_attr">My num is (966580192813).</div>
<div dir="ltr" class="gmail_attr"><br></div>
<div dir="ltr" class="gmail_attr">That's why your courier service can't reach me, I'm waiting too long for this at the end with your guys mistake my orders has been cancelled.</div>
<div dir="ltr" class="gmail_attr"><br></div>
<div dir="ltr" class="gmail_attr">Please take serious with this kind of thing. Dun trouble customer like this</div>
<div dir="ltr" class="gmail_attr">Now i have to wait for my refund like 2 weeks moreover this is not my mistake at all. You can check my contact number properly</div>
<div dir="ltr" class="gmail_attr"><br></div>
<div dir="ltr" class="gmail_attr"><br></div>
<div dir="ltr" class="gmail_attr"><br></div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Ranjini,</div></div>
<div dir="ltr">
<div>
<br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div> </div>
<div>We sincerely apologize for any inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that our courier partner tried to contact you on (966580192816) thrice on 3 different days but didn't receive any response from your end.</div>
<div><br></div>
<div>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
<div><br></div>
<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div>
</div>

	

</div></blockquote>
</div>
</div>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2011912