Subject: Re: cancellation failed #6244148890
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Samer Salmeh <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sat, 23 Jan 2021 02:11:27 -0700 (MST)

Hi Team, 

Please check and assist for the order 6244148890 as one of the cancelation attempts is showing INPROGRESS since 7the of Jan and till now the refund has not been initiated . 

Need your assistance. 

Regards 
Shakeeb 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, January 23, 2021 2:07:00 PM 
Subject: cancellation failed #6244148890 

Hi Team, 

Problem Statement: cancellation failed 

Order Date : 19/11/2020 
Order ID: 6244148890 

Issue Description: the order not shipped and there is Full cancel request, cancel status is failed. 

Kindly check and do the needful. 

Regards, 
Samer