Subject: RE: RRN Request - 6250942958
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Samer Salmeh <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Thu, 21 Jan 2021 15:27:55 +0000

@Apoorv Joshi<mailto:[email-masked]>

034317298124 SAR 80.10
035504152534 SAR 44.10

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, January 21, 2021 7:13 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Samer Salmeh <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>
Subject: RRN Request - 6250942958

External email sender, please take precaution.
Hi Team,

Please assist in getting RRN on the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 21, 2021 8:39:48 PM
Subject: RRN#6250942958

Hi Team,

Order: 6250942958
As per hybris the refund was initiated on 08/12/2020 and 20/12/2020 and the customer has been informed the same, But he is insisting that he did not receive the refund and he provided his the bank statement.

the customer is asking for proof of refund.

We request you to provide the RRN so we can share the same with the customer.

RMA:1000315120
RMA: 1000316328

Regards
Samer

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