Subject: New Reply Received - KNET Issue
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 11:28:19 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  KNET Issue  Ticket comment <div dir="auto" style="direction: ltr; margin: 0px; padding: 0px; font-family: sans-serif; font-size: 11pt; color: black; text-align: left">
Good Afternoon Centerpoint<br>
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It's been nearly 2 weeks and the amount hasn't been credited in my account.</div>
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Please let me know what is the update here.</div>
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<div>From: Christopher David &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, January 14, 2021 7:54:31 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1906649] - KNET Issue
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Hello Centerpoint</div>
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Good morning</div>
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I want to know what's the status with my request. Because so far the amount hasn't been credited into the account.</div>
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Awaiting your response</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, January 1, 2021 3:25:39 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1906649] - KNET Issue</font>
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<div dir="ltr">Hi Mehdi,<br>
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Thank you for your patience.</div>
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<div dir="ltr">We would like to inform you that we have already informed our finance team to refund you the amount into your KNET Bank Account. Please note that your refund will be initiated in your bank account in 5 - 7 business days. </div>
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<div dir="ltr">We really appreciate your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach us out for any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1906649