Subject: New Reply Received - Conversation with jenny
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 11:13:49 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Conversation with jenny  Ticket comment <div dir="ltr">
<div dir="ltr" class="gmail_attr">Hi,</div>
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<div dir="ltr" class="gmail_attr">I would like to follow up my order

9623471013 (striped towel) .</div>
<div class="gmail_attr">I already received the splash items and the 2pc towel has been cancelled already and got the refund.</div>
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<div class="gmail_attr">But how about the striped towel? are you still sending it to me or i will get refund? </div>
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<div class="gmail_attr">It's almost one month and this issue has not been resolved. </div>
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<div class="gmail_attr">You have already ruined my holiday as these items are for gift givings.!!! </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Jan 11, 2021 at 6:46 PM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Jennymangahas,<br><br>Thank you for shopping with us.<br><br>We apologize for the inconvenience caused.<br><br>We’re on it - and we’ll do our best to sort this out quickly.<br><br>Please feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team<br>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">
<font color="#ff00ff">Thanks and Regards,</font><div>
<span style='font-family:"comic sans ms",sans-serif;font-size:12.8px;font-style:italic'><b><font color="#ff00ff">Jenny Mangahas </font></b></span><font> </font><div><i><font color="#c27ba0"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></font></i></div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1926038