Subject: New Reply Received - Re: Your Click & Collect order is confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jan 2021 16:24:36 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your Click & Collect order is confirmed!  Ticket comment <div dir="auto">
<div dir="auto">Hi friends ,<div dir="auto"><br></div>
<div dir="auto">I am v sorry to say, it is very bad experience from your company. I went to collection centre 3 times after received your conformation sms, but my order still not delivered. Please look into this and let me know.</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you</div>
<div dir="auto">Saif Rawther</div>
<div dir="auto">0552649201</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 17 Jan 2021, 12:07 pm Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Saif,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for shopping with us.<br><br>We sincerely apologies for the inconvenience caused to you.</div>
<div dir="ltr">
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">We see that you have placed your order on 16/01/2021 and shipped on 17/01/2021. We would like to inform that click and collect orders are usually delivered to Collection Point within 2 - 3 working days. You’ll receive an SMS and an email when your order is ready for collection.</span></div>
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<span dir="ltr" rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>​</span><br>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</span></div>
<div><br></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Your friends,</span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">The Support Team </span></div>
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</div></blockquote>
<div>Saif <br>    </div>
</blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043183966971'>Screenshot_20210117-202145_Messages.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1992574