Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jan 2021 14:27:24 +0000

Hi Samer Salmeh,  
  The following message composed by you on ticket 1993715 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  HI Team,  Order ID: 9627772928 Tracking: 962777292899990001 Store code: Splash21459  Issue description: The customer placed the order Jan 10, 2021, and till now he has not been informed to collect the order.  Assistance required: Please confirm if the order available at the store and if yes, pls contact the customer to collect the order the soonest.  Regards, Samer