Subject: RE: Late Collection #6252063734
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, aessam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Samer Salmeh <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohd Imran <[email-masked]>, Escalations Dxbteam <[email-masked]>, Akshay Berry <[email-masked]>, Malik Ismail <[email-masked]>
Date: Fri, 15 Jan 2021 17:06:05 +0000

@aessam<mailto:[email-masked]>

It has been delayed for a while.

Any update on this collection request from December 2020?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, January 15, 2021 8:01 PM
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Samer Salmeh <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mohd Imran <[email-masked]>; Escalations Dxbteam <[email-masked]>; Akshay Berry <[email-masked]>; Malik Ismail <[email-masked]>; aessam <[email-masked]>
Subject: Re: Late Collection #6252063734

External email sender, please take precaution.
Hi Jessie,

Please assist in arranging the collection on the below. Receiving no response from Shipa. Customer details are as follows:
Customer contact number: 0533914164
Customer's full address:
Mecca
Sixty Street behind the Hijaz market

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 13, 2021 8:02:04 PM
Subject: Late Collection #6252063734

Hi Team,

The return request created from 09/12/2020 and we have escalated to Ship many times without any response and the customer waiting for collection.

Problem Statement:Late Collection
Order Date : Dec 6, 2020
Order ID: 6252063734
Tracking ID: SD000732245

Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 12/9/2020 and till now the items have not collected from the customer so kindly arrange the collection on priority basis.
Customer contact number: 0533914164
Customer's full address:
Mecca
Sixty Street behind the Hijaz market

Regards,
Samer

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