Subject: RE: RNN request #9617106062
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Samer Salmeh <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Fri, 15 Jan 2021 08:29:11 +0000

@Seeta Seeta<mailto:[email-masked]>

AED 90.85
RRN 034816563113

AED 11.47
RRN 032922346753

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Friday, January 15, 2021 6:58 AM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; Samer Salmeh <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: RNN request #9617106062

External email sender, please take precaution.
Hi Team,

Kindly provide us the RRN number for the mentioned order, as the customer is claiming she has not received the refund.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 9 January, 2021 15:20:46
Subject: RNN request #9617106062

Hi Team,

Order: 9617106062
As per hybris the refund was initiated on 13/12/2020 and the customer has been informed the same, But he is insisting that he did not receive the refund.

the customer is asking for proof of refund.

We request you to provide the RRN so we can share the same with the customer.

Regards
Samer

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