Subject: Ticket Assigned - My Account
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 14 Jan 2021 04:09:46 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  My Account I placed an order today with ref no.
Order 9628518306 for Juniors Assorted Jogger Pants ... +1more items for AED  52.3  and received a confirmation message and mail with Expect delivery by 16-01-2021.
Also the fees have been taken from my account and I receive a message from bank 

After that  I received this message 
Sorry, Order 9628516392 was not processed successfully. Please try again or use Cash on Delivery at https://babyshop.app.link/zo5QhThj1cb

Please advise th status https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1985124