Subject: Re: Refund Not Processed #6260814249
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 13 Jan 2021 02:25:40 -0700 (MST)

Hi Team 

Any update?? 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 12 January, 2021 19:33:18 
Subject: Refund Not Processed #6260814249 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Jan 4, 2021 
Order ID: 6260814249 
Child Ticket: 1974227 
Return Tracking ID: RP0105210002735 
RMA: 1000412926 
Assistance Required: Process the refund as soon as possible. 

Issue Description: Customer raised a return request for 9 items and as per customer she/he handed over all 9 items to the courier team and we have checked with the tracking number that the items have been delivered to the warehouse on 07/01/2021 but according to the hybris the refund has been not processed yet. 

Kindly check and do the needful 

Regards, 
Samer