Subject: Ticket Assigned - my order
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jan 2021 04:43:52 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  my order Hi, 
I'm still waiting for my order. I placed my order last 8 January. If you could please call me what is happening and I would prefer it to be delivered around 4: 50 pm .
Regards,Caroline

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1978994