Subject: Ticket Assigned - Delivery Issues
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jan 2021 04:43:52 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Issues hello,

Unfortunately, your logistic service is very poor.  The tracking link came with an SMS saying that we will make delivery today.  When I tried to track the parcel it showed that it was returned yesterday.  Until now I have not had a call or message on their side. please find below attachment 

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1978997