Subject: Re: Refund Not Processed # 6253243394
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 11 Jan 2021 08:10:40 -0700 (MST)

Hi Team, 

Any update?? 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 9 January, 2021 15:29:43 
Subject: Re: Refund Not Processed # 6253243394 

Hi Team, 

Any update?? 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 1 January, 2021 15:07:36 
Subject: Refund Not Processed # 6253243394 

Hi Team, 

Problem Statement: Refund Not Proccessed 
Order Date : Dec 9, 2020 
Order ID: 6253243394 
Child Ticket: 1921754 
Return Tracking ID: 46390724531 
RMA: 1000340407 
Total price: 151.5 SAR 

Issue Description: Customer raised a return request for 1 item (Qty 7) and as per customer she/he handed the items to the courier team. 

Item: 162089647 (Qty 7) 

In this order and in same time the customer returned 2 item under (46390726104 - RMA 1000340431) and get refund for them. 

As per hypris: Item: 162089647 the customer get refund for only (Qty 1). 

Kindly check if we reveive the item under ( RMA 1000340431 - 1000340407) and do the needful. 

Regards, 
Samer