Subject: New Reply Received - Re: ﻿ Sorry, we had to cancel your order.
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 03:47:53 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: 	Sorry, we had to cancel your order.   Ticket comment <div>Thanks. Sounds good but the point is it is still showing on your site "IN STOCK" and accepting orders for the item. Plz remove .</div>
<div>Thanks </div>
<div>Neelam </div>
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<div>Sent from <a href="http://aka.ms/weboutlook" rel="noreferrer">Outlook</a><br>
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<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, January 10, 2021 4:39 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1972255] - Re:  Sorry, we had to cancel your order.
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<div dir="ltr">Hi Neelam,</div>
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<div dir="ltr">Thank you for shopping with us.<br>
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We sincerely apologies for the inconvenience caused to you.</div>
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With reference to order no #8227478321.<br>
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We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br>
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During quality check we found out that the item was not in a good condition to be sold and it was the last of its stock hence we took it out of your order.<br>
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We will not be happy either if you receive bad items in your order, this is the reason why the item was cancelled and you received a notification regarding the same item.<br>
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Feel free to get in touch with us for further assistance.<br>
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Your Friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1972255