Subject: New Reply Received - RE: شارك رأيك وملاحظاتك معنا
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 01:25:50 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  RE: شارك رأيك وملاحظاتك معنا  Ticket comment <div dir="auto">Hi sir, </div>
<div dir="auto">I would like to inform you that regarding to my  return item With reference to order no #6259045775</div>
<div dir="auto">Some body supposed to contact me for return within 3_5 working days but until now no body reached me .</div>
<div dir="auto">Thank you for your cooperation and understanding. </div>
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<div id="composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">Sent from my Galaxy</div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; </div>
<div>Date: 1/4/21  3:30 AM  (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#1952419] - RE: شارك رأيك وملاحظاتك معنا </div>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Heyam,</div>
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<div dir="ltr">Thank you for getting in touch with us. We sincerely apologize for the inconvenience caused to  you.<br><br>With reference to order no #6259045775<br><br>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products correct for your future purchases.<br><br>We have raised a return request for you in the system and our courier team will contact you in 3-5 working days for the collection.</div>
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<div dir="ltr">For your reference the collection team is Aramex and the tracking number is 46398357353.<br><br>Once again, sincere apologies and we thank you for your understanding and cooperation.<br><br>Please feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1952419