Subject: Ticket Assigned - Re: Sorry, your order was not processed
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 10 Jan 2021 15:03:04 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Sorry, your order was not processed Dear Sir / Madam,

Yesterday an order for an approx. amount of 208 SAR was confirmed and
processed.
Money has been deducted from my credit card however, later I got this email
that there was some error processing the order and that the payment has
been returned to my account.
I checked my bank account which still shows the deduction of the said
money.
Is this order canceled or not? Kindly clarify.
If the order is canceled, why did I not get the money back?

On Sat, Jan 9, 2021, 16:50 Max Fashion <[email-masked]> wrote:

> More details inside
> 
> <https://www.maxfashion.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en>
> Download our apps now
>  <https://itunes.apple.com/ae/app/id1161312751> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en>
> iPhone <https://itunes.apple.com/ae/app/id1161312751> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en>
> 
> Women
> <https://www.maxfashion.com/sa/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en>
> Men
> <https://www.maxfashion.com/sa/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en>
> Girls
> <https://www.maxfashion.com/sa/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en>
> Boys
> <https://www.maxfashion.com/sa/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en>
> Shoes
> <https://www.maxfashion.com/sa/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en>
> Inspiration
> <https://www.maxfashion.com/sa/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en>
> Sorry, your order number 6262465918 was not processed.
> Hi Saeed ul Hassan Chaudhary, we were unable to complete your purchase at
> this time. Please note, no amount has been deducted from your card. *Please
> try again or use Cash on Delivery at
> https://maxfashion.app.link/4V7GC9vjUcb
> <https://maxfashion.app.link/4V7GC9vjUcb>*.
>
> Order Details
>
> Item
>
> Description
>
> Total Price
>
> <https://www.maxfashion.com/sa/en/p/162858349?utm_source=hybris&utm_medium=email&utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en>
> MAX
> Full Length Typographic Print Jog Pants with Drawstring Closure
> Color: Pink
> Size:
> Quantity: 1 SAR 27
>
> <https://www.maxfashion.com/sa/en/p/162390133?utm_source=hybris&utm_medium=email&utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en>
> MAX
> IKSU Longlasting Waterproof Matte Lipstick
> Color: 301 glam girl
> Quantity: 1 SAR 11.4
>
> <https://www.maxfashion.com/sa/en/p/162351271?utm_source=hybris&utm_medium=email&utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en>
> MAX
> IKSU Moisture Matte Lipstick
> Color: 201 heartbeat
> Quantity: 1 SAR 9
>
> <https://www.maxfashion.com/sa/en/p/162159277?utm_source=hybris&utm_medium=email&utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en>
> MAX
> Glitter Accent Booties with Hook and Loop Closure
> Color: Silver
> Size:
> Quantity: 1 SAR 10.2
>
> <https://www.maxfashion.com/sa/en/p/162859338?utm_source=hybris&utm_medium=email&utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en>
> MAX
> Solid Jog Pants with Pockets and Drawstring
> Color: Yellow
> Size:
> Quantity: 2 SAR 30
>
> <https://www.maxfashion.com/sa/en/p/162630684?utm_source=hybris&utm_medium=email&utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en>
> MAX
> Textured Sleeveless Shaping Bodysuit with Scoop Neck
> Color: Black
> Size:
> Quantity: 1 SAR 32
>
> <https://www.maxfashion.com/sa/en/p/162860031?utm_source=hybris&utm_medium=email&utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en>
> MAX
> Slogan Print Dress with Ruffle Detail and Long Sleeves
> Color: Red
> Size:
> Quantity: 1 SAR 27
>
> <https://www.maxfashion.com/sa/en/p/162086423?utm_source=hybris&utm_medium=email&utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en>
> MAX
> Full Length Denim Joggers with Drawstring Closure and Pockets
> Color: Blue
> Size:
> Quantity: 1 SAR 27
>
> <https://www.maxfashion.com/sa/en/p/162702235?utm_source=hybris&utm_medium=email&utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en>
> MAX
> Set of 2 - Printed Gloves with Button Accent
> Color: Multicolour
> Size:
> Quantity: 1 SAR 9
>
> <https://www.maxfashion.com/sa/en/p/162053493?utm_source=hybris&utm_medium=email&utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en>
> MAX
> Lace Detail Bra with Hook and Eye Closure
> Color: Blue
> Size:
> Quantity: 1 SAR 22.2
>
> <https://www.maxfashion.com/sa/en/p/159752402?utm_source=hybris&utm_medium=email&utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en>
> MAX
> Set of 2 - Basic Bra with Hook and Eye Closure
> Color: Multicolour
> Size:
> Quantity: 1 SAR 27
>
> Subtotal: * SAR 231.8*
> Standard ground shipping: * FREE *
> *Total* *SAR 208.62*
> 
> Need help? Get in touch
>
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>
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1974042