Subject: Re: Refund not processed#6246044658
From: Shakeeb Arsalan <[email-masked]>
To: FarEye Support <[email-masked]>, Vishwajeet Singh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Samer Salmeh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 21 Dec 2020 02:56:48 -0700 (MST)

Hi Team, 

PFA and initiate the RTO for the order 6246044658 as it was returned to the WH on 5th of Dec 2020 

Regards 
Shakeeb 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, December 21, 2020 3:24:39 PM 
Subject: Refund not processed#6246044658 

Hi Team, 

Order Id: 6246044658 

Order status: IN_PROGRESS 

Tracking ID: Z2376461 

Issue description: the order returned to warehouse (not delivered) on 05/12/2020 as per online tracking, but as hypris the order still IN_PROGRESS. 
The customer asking about refund, so kindly check and do the needful. 

Regards, 
Samer