Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 20 Dec 2020 17:27:54 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Thank you for your assistance. </div>
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<div>On Sun, 20 Dec 2020, 7:29 am Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Samar,<br> <br>Thank you for getting in touch with us.<br><br>We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that the refund amount of  EGP 188.3 has been processed from our side to your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:<br> <br>Step 1 - Simply log onto your account<br>Step 2 - Start shopping<br>Step 3 - Add chosen items to basket<br>Step 4 - Proceed to checkout<br>Step 5 - Select the my credit as a payment option<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1810614