Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Dec 2020 08:53:21 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.    Ticket comment <div>I am not telling you to change my phone number in my acclunt, what i am telling is my phone number in my account is correct, how come my order data is having "wrong contact number"? Since i check my account mobile number is correct how come the reason for not delivering is wrong number? </div>
<div id="yMail_cursorElementTracker_1608454343306">Thankyou. I KNOW my order is cash on delivery , i will assure you that i will pay for my order. <br><div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIdbf44c044-0974-4ef2-9cd9-b70768aef706" class="inline-image-global inlined-image-cid-bf44c044-0974-4ef2-9cd9-b70768aef706" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE3NzAzMzk4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bDFrxcc4B1AgIJxCxHfbyI4H18AOFcQfqfNIZtInsXE" style="width:100%;max-width:800px"><br>
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<br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 20 Dec 2020 at 11:47 am, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv3147512203"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Catherine,</div>
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<span style="font-family:-apple-system, system-ui, roboto, arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">Thank you for contacting us.</span><div></div>
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<span dir="ltr" style="font-family:-apple-system, system-ui, roboto, arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">We would like to inform you that due to the security reason, we are not authorized to make any changes on our customers account. If you wish to change the phone number, you can login on your account and from setting option, you can update your correct phone number.</span><br style="">
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<div><span dir="ltr" style="">We would like to inform that we are going to update your provided phone number to the courier team as your order is already shipped from the warehouse and its in transit.</span></div>
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<div><span dir="ltr" style="font-family:-apple-system, system-ui, roboto, arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">We thank you for your understanding and cooperation.</span></div>
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<span dir="ltr" style="font-family:-apple-system, system-ui, roboto, arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">Your friends,</span><br style="">
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<div><span dir="ltr" style="font-family:-apple-system, system-ui, roboto, arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">The Support Team </span></div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1895803