Subject: Refund Not Processed #9615316033
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 20 Dec 2020 00:51:44 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 18-Nov-2020 
Order ID: 9615316033 
Return Tracking ID: 46043579050 
RMA: 1000195655 

Issue Description: Customer raised a return request for one item as per tracking item reach to WH on 26 Nov 2020, but according to the hybris the refund has been only process and we cant able to delete the AWB and do the manual refund. 

Kindly process the RMA. 

Regards, 
Samer