Subject: Ticket Assigned - Re: استلمنا طلبك للإرجاع.
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 20 Dec 2020 05:04:50 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: استلمنا طلبك للإرجاع. Hi Team,  Problem Statement: Refund Not Processed Order Date : 19-Nov-2020 Order ID:  6244493996 Return Tracking ID: RP1123200004155  RMA: 1000207756 Assistance Required: Process the refund as soon as possible.  Issue Description: Customer raised a return request for 2 items and as per customer she/he handed over all 2 items to the courier team and we have checked with the tracking number that the items have been delivered to the warehouse on 25/11/2020 but according to the hybris the refund has been not processed yet, So we request you to check under RMA 1000207756 and kindly process the refund as soon as possible.  Regards, Samer https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1895851