Subject: RE: RE: Refund not processed #6238253420
From: Vishwajeet Singh <[email-masked]>
To: FarEye Support <[email-masked]>, Akshay Berry <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 19 Dec 2020 16:19:57 +0000

Dear Team,

Pl change the status & confirm once done.

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Saturday, December 19, 2020 7:08 PM
To: Akshay Berry <[email-masked]>
Cc: [email-masked]; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>
Subject: Re: RE: Refund not processed #6238253420

External email sender, please take precaution.
Dear Vishwajeet,

We need your confirmation to proceed with the above request.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/a3ce9c2909f4ed2f273a82fc87bce4ea76a8e3fffffa5816bec7460f896bead4<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fa3ce9c2909f4ed2f273a82fc87bce4ea76a8e3fffffa5816bec7460f896bead4&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C8d11e122f34846cc4b5e08d8a42feeb2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439873079698660%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=tKBHbbgH57ZdXPv4NzYP29zcvcCYFfqy3zRJ87HsGuA%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C8d11e122f34846cc4b5e08d8a42feeb2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439873079698660%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=SEj%2F9PKddxyQNdT1L1bfhOAOpwZmJUBhQG8AKMKd1dg%3D&reserved=0> to check the details.
Thanks and Regards,

Nishant Kamal
Technical Engineer | FarEye

Call: +91 70-6595-6595
 || www.getfareye.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C8d11e122f34846cc4b5e08d8a42feeb2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439873079708650%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=riJ3%2FVwtR16zQfisM1CFdU1s3I2ODhlQ5IxKsdRIuTM%3D&reserved=0>
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On Sat, 19 Dec at 8:23 PM , FarEye Support <[email-masked]<mailto:[email-masked]>> wrote:
Dear Akshay,

Greetings!

We have received the shared details and update you soon.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/a3ce9c2909f4ed2f273a82fc87bce4ea76a8e3fffffa5816bec7460f896bead4<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fa3ce9c2909f4ed2f273a82fc87bce4ea76a8e3fffffa5816bec7460f896bead4&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C8d11e122f34846cc4b5e08d8a42feeb2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439873079708650%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ZRb1blS%2BPobt8FPC1aLAlDOcuk4z%2ByHDximq5q0fnPg%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C8d11e122f34846cc4b5e08d8a42feeb2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439873079718645%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=6F80W1Ndxz2OnpVwVkdj7Huj%2B9buZhVh79QMWrRP858%3D&reserved=0> to check the details.

Thanks & Regards,

Subham Sikdar,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C8d11e122f34846cc4b5e08d8a42feeb2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439873079718645%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=wkuRzWaw3GMjLour3ArtoxRy5kN%2BUpQGVKkKpZeTJl0%3D&reserved=0>
Call: +91 70-6595-6595
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On Sat, 19 Dec at 8:02 PM , Akshay Berry <[email-masked]<mailto:[email-masked]>> wrote:
@FarEye Support<mailto:[email-masked]> Please mark the order as NDR.

@Vishwajeet Singh<mailto:[email-masked]> For your approval.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 19, 2020 4:44 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Samer Salmeh <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund not processed #6238253420
Importance: High

External email sender, please take precaution.
Hi Team,

Please note that the shipment has been returned to the WH on Thu Nov 26 2020, but still refund not initiated nor updated as NDR, so kindly do the needful on your priority basis.

Regards
Shakeeb

________________________________
From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 17 December, 2020 16:00:52
Subject: Refund not processed #6238253420

Hi Team,

Order Id: 6238253420
Order Status:IN_PROGRESS
Tracking ID: Z2204611

Issue Description: As per tracking the order not delivered (RTO on 26/11/2020), and till now the refund not processed, and the customer asking about refund.

Kindly check and do the needful.

Regards,
Samer

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C8d11e122f34846cc4b5e08d8a42feeb2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439873079748625%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=HN1vctfuIf%2BbsQDWIYNtjgv1Gfk7F%2FF3Lhqm%2Bhw5loE%3D&reserved=0>
185155:211857
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