Subject: Re: RE: Refund not processed #6238253420
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 15:08:15 +0000

Dear Vishwajeet,     We need your confirmation to proceed with the above request.        You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/a3ce9c2909f4ed2f273a82fc87bce4ea76a8e3fffffa5816bec7460f896bead4 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,     Nishant Kamal Technical Engineer | FarEye           Call: +91 70-6595-6595  || www.getfareye.com        Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Sat, 19 Dec at  8:23 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Akshay, 

 Greetings! 
   
 We have received the shared details and update you soon. 

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/a3ce9c2909f4ed2f273a82fc87bce4ea76a8e3fffffa5816bec7460f896bead4 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

    

   
   
 Thanks & Regards, 
      
Subham Sikdar,    
 Technical Engineer 

FarEye- Enabling Digital Logistics Call: +91 70-6595-6595 

 

 

  

   

     

               
 Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

                           
                            On
                            Sat, 19 Dec at  8:02 PM
                            ,  Akshay Berry <[email-masked]>  wrote:

@FarEye Support Please mark the order as NDR. 

 

 
@Vishwajeet Singh For your approval. 

 

 Regards, 

 
 Akshay Berry 

 Email: 
[email-masked] 

 T: +971 4 5172125 

 

 

 
From: Shakeeb Arsalan <[email-masked]>  
Sent: Saturday, December 19, 2020 4:44 PM 
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>; Mohd Imran <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Samer Salmeh <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Refund not processed #6238253420 
Importance: High 

 

   

External email sender, please take precaution.

 

 
 Hi Team, 

 

   

 
 Please note that the shipment has been returned to the WH on Thu Nov 26 2020, but still refund not initiated nor updated as NDR, so kindly do the needful on your
 priority basis. 

 

   

 
 Regards 

 
 
 Shakeeb 

 

   

 

 
 
From:
"Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>,
 "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 17 December, 2020 16:00:52 
Subject: Refund not processed #6238253420

 

   

 
 
 Hi Team, 

 

 
 
 Order Id: 6238253420 

 
 
 Order Status:IN_PROGRESS 

 
 
 Tracking ID: Z2204611 

 

 
 
 Issue Description: As per tracking the order not delivered (RTO on 26/11/2020), and till now the refund not processed, and the customer asking about refund. 

 

 
 
 Kindly check and do the needful. 

 

 
 
 Regards, 

 
 
 Samer 

 

   

 

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