Subject: Re: Refund not processed #6238253420
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Samer Salmeh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 19 Dec 2020 05:44:23 -0700 (MST)

Hi Team, 

Please note that the shipment has been returned to the WH on Thu Nov 26 2020, but still refund not initiated nor updated as NDR, so kindly do the needful on your priority basis. 

Regards 
Shakeeb 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 17 December, 2020 16:00:52 
Subject: Refund not processed #6238253420 

Hi Team, 

Order Id: 6238253420 
Order Status:IN_PROGRESS 
Tracking ID: Z2204611 

Issue Description: As per tracking the order not delivered (RTO on 26/11/2020), and till now the refund not processed, and the customer asking about refund. 

Kindly check and do the needful. 

Regards, 
Samer