Subject: Ticket Assigned - Conversation with alaa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Dec 2020 06:03:09 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with alaa alaa                    Bot:  مرحبًا ، بك في ! Bot:  يرجى إدخال اسمك Customer:  alaa Bot:  مرحبًا ، ماذا تحتاج للمساعدة؟ Customer:  عملية الإرجاع Bot:  يرجى اختيار موقعك Customer:  Saudi Arabia Bot:    هل تريد أن ترجع منتجًا؟ يمكنك فعل ذلك عبر 2 خطوات سهلة.   طلب إرجاع المنتج أونلاين من حسابك. أرسل بريدًا إلكترونيًا إلى مركز خدمة العملاء للعودة على [email-masked]   لمزيد من التفاصيل يرجى قراءة عملية الإرجاع في مركز المساعدة.  Bot:  هل تمكنت من حل الاستعلام الخاص بك Customer:  لا Bot:  هل ما زلت تريد التحدث إلى موظف الخدمة؟ Customer:  Yes Bot:  رجاءا أدخل بريدك الإلكتروني Customer:  [email-masked] Bot:  الرجاء إدخال رقمك Customer:  0563993205            05:25 PM, 06th Dec                     alaa                    6239681743           05:27 PM, 06th Dec                     alaa                    ؟           05:36 PM, 06th Dec                   Nitesh                   Hi Alaa, Thank you for contacting us. My name is Nitesh,           05:38 PM, 06th Dec                   Nitesh                   Please let me know how can we help you?           05:39 PM, 06th Dec                     alaa                    6239681743           05:40 PM, 06th Dec                     alaa                    i create return order           05:41 PM, 06th Dec                     alaa                    since more than one month           05:41 PM, 06th Dec                   Nitesh                   Thank you for waiting           05:41 PM, 06th Dec                     alaa                    till now no one call or come to collect           05:41 PM, 06th Dec                   Nitesh                   I’m sorry to see that you’ve been waiting for return shipment to be collected, and it seems like this has not happened as yet.           05:42 PM, 06th Dec                   Nitesh                   I am now contacting our logistics department to find out what happened, and get your shipment collected on priority.           05:42 PM, 06th Dec                   Nitesh                   Our courier partner will contact you shortly to arrange collection from you.           05:42 PM, 06th Dec                     alaa                    i called called center           05:43 PM, 06th Dec                     alaa                    many times           05:43 PM, 06th Dec                     alaa                    no one can help           05:43 PM, 06th Dec                     alaa                    poor service           05:43 PM, 06th Dec                     alaa                    ?!           05:43 PM, 06th Dec                   Nitesh                   Please accept our sincere apologies for the inconvenience caused.           05:45 PM, 06th Dec                   Nitesh                   We are already checking with the courier team to get your items collected on priority.           05:45 PM, 06th Dec                   Nitesh                   Feel free to reach us if you need further assistace.           05:48 PM, 06th Dec                   Nitesh                   It was a pleasure to assist you. Thank you for contacting us           05:48 PM, 06th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1834659