Subject: Re: Late RTO #6243896306,
From: Bm Olmjeddah <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Samer Salmeh <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 17 Dec 2020 12:10:22 +0000

Hi

its already returned to the return team

Regards

Ali Mohammed Al-Shaebi

Jeddah, KSA

Mobile :+966544605236
Email: [email-masked]<mailto:[email-masked]>

Landmark Arabia.  I PO Box 23679 | Jeddah 21436 l Saudi Arabia

________________________________
From: Shakeeb Arsalan <[email-masked]>
Sent: Thursday, December 17, 2020 3:06 PM
To: Bm Olmjeddah <[email-masked]>; Mohammed Awad MohammedGaily <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Samer Salmeh <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late RTO #6243896306,

External email sender, please take precaution.

Hi Team,

Please arrange the return items delivery to the WH associated with AWB RP1122201000787 as customer chasing his refund.

Regards
Shakeeb

________________________________
From: "Samer Salmeh" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Sent: Sunday, 13 December, 2020 15:29:00
Subject: Late RTO #6243896306, 6244590686

Hi Team,

LMG not response and customer asking about refund.

Ticket : 1813823

Problem Statement: Item not delivered to warehouse

Order Date : Nov 18, 2020

Order ID:  6243896306 - 6244590686
Return Tracking ID: RP1122201000787 -RP1123201000863
Assistance Required: Return the product to warehouse.

Issue Description: Customer raised a return request on 11/22/20 and The item has been collected on 25/11/2020. However, the item could not be delivered to warehouse till now.

Kindly send the collected item to warehouse, so that refund can be initiated.

Regards,
Samer

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