Subject: Re: Refund approval #6245690652
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 17 Dec 2020 00:05:54 -0700 (MST)

Hi Team, 

Any update?? 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 6 December, 2020 17:48:57 
Subject: Fwd: Refund approval #6245690652 

Hi Team, 

Any update related the below case? 

من: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad، Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
المُرسل: الإثنين 30 نوفمبر، 2020 10:27:10 ص 
الموضوع: Refund approval #6245690652 

Hi Team 
Problem Statement: Refund approval. 
Ticket ID: 1765042 
Order Date: Nov 22, 2020 
Order ID: 6245690652 
Tracking ID: 46382651276 
Total Price: SAR 472 
Issue Description: Issue Description: Customer placed order for 5 items but as per the customer he/she has only received 3 items, Under the consignment details we can see that all 5 items has been shipped/Delivered from our side. 

Item: 161634236 and 161671152 

Customer's history: 2 items out of 5 is missing, customer reported the issue first time as per history, and with us from 3/4/19, placed more than 20 orders. 

Assistance required: We request you to provide refund approval in order to have the customer refunded manually and close the issue. 
Regards, 
Samer