From: Samer Salmeh <[email-masked]>
To: YASSER LSM <[email-masked]>
Date: Wed, 16 Dec 2020 23:08:40 -0700 (MST)

WWD DAMAGED ITEM 

Hi Team, 

Problem Statement: WWD DAMAGED ITEM 
Order Date : 
Order ID: 
Tracking ID: 
Item ID: 
Assistance Required: Damaged Item Recieved 
Issue Description: Customer emailed us informing that he/she received the item on 23/10/19 but the item which they recieved is damaged, customer also provided us the picture of damaged item. 
Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards,