Subject: Re: Late Delivery #6249477366
From: Shakeeb Arsalan <[email-masked]>
To: Samer Salmeh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 16 Dec 2020 07:05:15 -0700 (MST)

Already marked as NDR 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 12 December, 2020 10:00:10 
Subject: Late Delivery #6249477366 

Hi Team, 

Problem Statement: Late Delivery 
Order Date : 30/11/2020 
Order ID: 6249477366 
Tracking ID: FC1130200003471 
Customer contact number: 00966534815014 
Assistance Required: Need Urgent Delivery 
Issue Description: The order was shipped from our side on 30/11/2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis. 

Kindly note, we escalated to your side on 06/12/2020 for updating the customer phone number and to arrange a delivery many times under ticket 1819327, but no response. 

Regards, 
Samer