Subject: Re: Late Collection#6238401360
From: Samer Salmeh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 16 Dec 2020 04:53:54 -0700 (MST)

Hi Team, 

Any update, so the customer waiting for collection from 03/11/2020. 

Regards, 
Samer 

From: "Jessie Caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Akshay Berry" <[email-masked]>, "ArishLaila" <[email-masked]> 
Cc: "Olm Riyadh" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Friday, 11 December, 2020 17:19:33 
Subject: RE: Late Collection#6238401360 

Reminder [ mailto:[email-masked] | 
@ArishLaila ] 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Seeta Seeta <[email-masked]> 
Sent: Friday, December 11, 2020 2:03 PM 
To: Akshay Berry <[email-masked]> 
Cc: Olm Riyadh <[email-masked]>; ArishLaila <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; Samer Salmeh <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Late Collection#6238401360 

External email sender, please take precaution. 

Hi Akshay, 

We have not received any update on the below concern, requesting you to kindly assist us. 

Thanks & Regards, 
Seeta Kunwar 

From: "Akshay Berry" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Olm Riyadh" < [ mailto:[email-masked] | [email-masked] ] >, "ArishLaila" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 6 December, 2020 15:55:58 
Subject: RE: Late Collection#6238401360 

Looping [ mailto:[email-masked] | 
@ArishLaila ] Please assist asap. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, December 6, 2020 2:10 PM 
To: Olm Riyadh < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Musalman < [ mailto:[email-masked] | [email-masked] ] >; Samer Salmeh < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late Collection#6238401360 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Requesting you to kindly arrange the collection for return reference RP1103200002664. The customer is constantly emailing us for the collection. 

Awaiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 5 December, 2020 17:10:09 
Subject: Late Collection#6238401360 

Hi Team, 

We have escalated to LMG under ticket 1748346, but no response. 

Problem Statement: Late Collection 

Order ID: 6238401360 

Order Date : Nov 3, 2020 

Tracking ID: RP1103200002664 

Customer contact number: 966506922613 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 03/11/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 

Samer 

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