Subject: Late Collection #6219404209
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Wed, 16 Dec 2020 03:25:37 -0700 (MST)

Hi Team, 

Problem Statement: Late Collection 
Order ID: 6219404209 
Ticket ID: 1726307 
Order Date : Aug 28, 2020 
Tracking ID: 46384147913 
Collection reference: K26ADB9 
Customer address: Riyadh, Granata, the intersection of Jebel Ali Street with Baalbek, Building No. 9, Apartment No. 11 
Customer contact number: 0581463474 
Assistance Required: Need Urgent Collection 

Issue Description: The customer waiting for collection from two month, and we have escalated to Aramex many times but till now the items not collected from the customer. 

Regards, 
Samer.