Subject: Refund approval #6226491200
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 15 Dec 2020 20:57:13 -0700 (MST)

Hi Time, 

Order Date : 23/09/2020 
Order ID: 6226491200 
Child Ticket: 1831411 
Total Price: SAR 109.66 

RMAs : 1000016741, 1000135123, 1000207859,1000225462. 

Please note that the above RMAs have been deleted and the customer is insisting that he returned items under one them. 
We request you to help in getting the AWBs associated with the mentioned RMAs in order to check on the BI publisher if we received any items. 

The customer inform us that he aramex collected the items on 21/11/2020, although as hyprise, we can find that RMA deleted many times. 

Customer's history: the customer with us from 12/13/18, and placed more than 30 orders. 

Regards 
Samer