From: Samer Salmeh <[email-masked]>
To: YASSER LSM <[email-masked]>
Date: Sat, 12 Dec 2020 00:04:37 -0700 (MST)

Hi Team 
Problem Statement: Refund approval. 
Ticket ID: 
Order Date: 
Order ID: 
Tracking ID: 
Total Price: 
Issue Description: 

Case history: 

Customer's history: 

Assistance required: We request you to provide refund approval in order to have the customer refunded manually and close the issue. 
Regards, 

Regards,