From: Samer Salmeh <[email-masked]>
To: YASSER LSM <[email-masked]>
Date: Sat, 12 Dec 2020 00:02:55 -0700 (MST)

Hi Team, 

Subject: Missing items 

OrderNo: 6249302523 
Order Date : Nov 29, 2020 
Tracking No: FP1201200002616 

Issue Description: As per the Consignments details in the hybris, a total of 19 items were shipped. However, the customer is claiming that he received only 6 items. Given below the details sent by the customer: 

* Names for the 13 items that the customer did not receive. 

1-Solid Camisole with Scoop Neck and Spaghetti Straps 
2-Full Length Jeans with Pocket Detail and Belt Loops 
3-Textured Jeans with Belt Loops and Pocket Detail 
4-Mickey Mouse Print T-shirt with Crew Neck and Short Sleeves 
5-Striped T-Shirt with V-Neck and Short Sleeves 
6-Juniors Printed Round Neck T-shirt and Joggers Set 
7-Juniors Plain Jacket with Hood and Pockets 
8-Iconic Lace Jacket with Long Sleeves and Tape Detail 
9-Lee Cooper Graphic Printed Hoodie 
10-Embellished Slip-On Walking Shoes 
11-Strap Sandals with Hook and Loop Closure 
12-Unicorn Detail Glitter Shoes with Rainbow Straps 
13-Printed Thong Slippers with Applique Detail 

*The below 6 items that he received only: 

1-Juniors Bow Applique Detail Sweater with Round Neck and Long Sleeves 
2-Juniors Textured Jacket with Long Sleeves and Pocket Detail 
3-Skinny Fit Tom & Jerry Print T-shirt with Round Neck and Cap Sleeves 
4-Lace Detail Sleeveless Top with High Neck 
5-Skinny Fit Tweety Print T-shirt with Crew Neck and Cap Sleeves 
6-Sasha Unicorn Pendant Necklace with Spring Ring Clasp 

KIndly check how many items were shipped and provide us with update so we can respond to the customer. 

Regards, 
Yasser