Subject: New Reply Received - Order#9615784914 - Return request
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Dec 2020 17:36:16 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Order#9615784914 - Return request  Ticket comment <div dir="auto">Still no one has called me..I don't know what kind of return service is being followed..<div dir="auto"><br></div>
<div dir="auto">I'm concerned, it is happening to all other customers?</div>
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<div dir="auto">Please update me on my return request</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Dec 5, 2020, 2:30 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Sreenevasan,</div></div>
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<br>Thank you for reaching out to us with your concern.<br><br>Please accept our sincere apologies for the late response.<br><br>We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.<br><br>As per the online tracking, we can see that the courier team is out for Pickup on 05/12/2020.</div>
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<div dir="ltr">Kindly inform us when the courier team collect the items to follow the process.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1755292