Subject: Re: Refund initiate #6240508827
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Samer Salmeh <[email-masked]>
Date: Wed, 9 Dec 2020 05:31:11 -0700 (MST)

Hi Team, 

With reference to the order number 6240508827,the customer received the refund in My Credit. However, the customer is requesting for bank transfer. 

We have already updated the customer's bank details and My Credit has been removed from customer account. 

Kindly assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Wednesday, 9 December, 2020 16:25:37 
Subject: Re: Refund initiate #6240508827 

Hi Team, 

Any update ??? 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 5 December, 2020 11:15:26 
Subject: Refund initiate #6240508827 

Hi Team, 

Order Id:6240508827 
amount : SAR 72.9 

Bank details updated and My credit balance removed: https://landmark.atlassian.net/browse/REL-127735 

Kindly initiate the refund to the customer bank account. 

Regards. 
Samer