Subject: Ticket Assigned - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 09 Dec 2020 04:01:00 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Hi Team,  Problem Statement: Refund Not Processed Order Date : 21/11/2020 Order ID:  6245524171 Return Tracking ID: RP1123200008041  RMA:  1000212692 Assistance Required: Process the refund as soon as possible.  Issue Description: Customer raised a return request for 3 item and as per customer she/he handed over all 3 items to the courier team and we have checked with the tracking number that the items have been delivered to the warehouse on 03/12/2020 but according to the hybris the refund has been not processed yet, So we request you to check under RMA 1000212692 and kindly process the refund as soon as possible.  Regards, Samer https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1850479