From: Samer Salmeh <[email-masked]>
To: YASSER LSM <[email-masked]>
Date: Wed, 6 Jan 2021 09:25:33 -0700 (MST)

Hi Team, 

Subject: collection follow on 

Order No: 9618488927 
Order Date :Nov 28, 2020 
RMA Tracking No: 46045485706 
RMA No:1000283514 

Issue Description:As per the Aramex Tracking number (46045485706), the status of the RMA is marked as "Invalid number / data not currently available". However, the customer is claiming that he submitted the returned items in both orders 9616809351 and 9618488927 using the tracking number 46045490853. Now he is asking for a refund for RMA No. 1000283514, order No 9618488927. 

Kindly check If the returned items order No. 9618488927 have been delivered to WH and do the needful. 

Regards, 
Yasser.