Subject: Ticket Assigned - Urgent
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 10:34:26 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Urgent  
I received my order number 962643676
One of the items is not the same what I ordered. Even the color is different than the website!! And not the same material

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1961753