Subject: Ticket Assigned - Click & Collect
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 10:34:25 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Click & Collect I just wanted to receive a confirmation mail on my mail ID and the order details to confirm if it is the correct order I placed 
If possible can you send the order details https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1961707