Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jan 2021 07:43:33 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.    Ticket comment <div>Dear Valued Customer </div>
<div>Shipment is successfully delivered to warehouse </div>
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<div style="margin: 0in 0in 8pt; line-height: normal"><span style="color: rgb(90, 89, 90); font-size: 12pt">Kindly note that this request has been closed automatically by
our system </span></div>
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<div style="margin: 0in 0in 8pt; line-height: normal"><span style="color: rgb(90, 89, 90); font-size: 12pt">For any other requests &amp; inquiries please make sure to
change the subject of the E-mail, and remove the case reference to open a new
ticket in our system to be able to look into your new requests or inquiries.</span></div>
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</font><br><br><span style="font-family: Calibri; font-size: 16px">Best Regards <br> Youssef Amr </span><br><br>
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<div>From:<span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 12/31/2020 3:34:00 PM<br><b>To:</b> [email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: Fwd: [#1891109] -  [CaseReference:CAI/1220/35265]</span>
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</font><div><span style="font-size: 12pt">Dear Valued Customer </span></div>
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<span style="font-size: 12pt">Shipment will be out for delivery to
warehouse under HAWB </span><span style='font-family: "Verdana",sans-serif; font-size: 7.5pt'>43829320312</span>
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</font><br> <br> <span style="font-family: Calibri; font-size: 16px">Best Regards <br> Youssef Amr </span> <br> <br><div style="border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(181, 196, 223) currentColor currentColor; padding: 3pt 0in 0in; border-image: none"><div class="MsoNormal">
<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 12/27/2020 6:46:00 PM<br><b>To:</b> [email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: Fwd: [#1891109] -  [CaseReference:CAI/1220/35265]</span>
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<br><div>Dear Valued Customer </div>
<div>Shipment return is in progress <br><br><span style="font-family: Calibri; font-size: 16px">Best Regards <br> Youssef Amr </span><br><br>
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<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 12/22/2020 3:21:00 PM<br><b>To:</b> [email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: Fwd: [#1891109] -  [CaseReference:CAI/1220/35265]</span>
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<br><div>Dear Valued Customer </div>
<div>Shipment will return to warehouse under HAWB 45360379433 </div>
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<span style="font-family: Calibri; font-size: 16px">Best Regards <br> Youssef Amr </span><br><br>
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<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 12/19/2020 2:25:00 PM<br><b>To:</b> [email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: Fwd: [#1891109] -  [CaseReference:CAI/1220/35265]</span>
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<br><div>Dear Valued Customer </div>
<div>We tried to collect once and the shipment wasn't ready , will collect again today under reference <strong><font color="#ff0000">L1955C6 </font></strong> </div>
<div>Sorry for any delay , Will keep you updated <br><br><span style="font-family: Calibri; font-size: 16px">Best Regards <br> Youssef Amr </span><br><br>
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<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 12/19/2020 2:00:00 AM<br><b>To:</b> [email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: Fwd: [#1891109] -</span>
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External email: avoid to open links or attachments unless sender is known and content is relevant..</div>
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<div dir="ltr">Hi Team,<br>
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Problem Statement:Late Collection<br>
Order Date : Dec 7, 2020<br>
Order ID: 2000672035<br>
Tracking ID: 43827328484<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on  12/10/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.</div>
<div dir="ltr">Address: Helwan<br>
Aviation City - Al-Horreya Street - House No. 200<br>
Phone number 01012440552<br>
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Regards,<br>
Asjad.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1891109