Subject: refund not processed #6245421327
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 4 Jan 2021 05:56:25 -0700 (MST)

Hi Team, 

Order Id: 6245421327 

RMA: 1000225143, amount 27.6 SAR, Date: 25/11/2020 
RMA: 1000225176, amount : 14.4 SAR, Date: 25/11/2020 

Issue Description: the customer claims that he did not receive tha amount mentiend above and he provieded us his bank statment. 

Kindly note: by checking his bank statment we found that the customer receive all amount except the mentiend amount. 

Kindly check and do the needful. 

Regards, 
Samer