Subject: Refund Not Processed#6255136609
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 4 Jan 2021 00:06:23 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Proccessed 
Order Date : 16-Dec-2020 
Order ID: 6255136609 
Child ticket: 1944122 
Return Tracking ID: 46392247554 
RMA: 1000356794 
Assistance Required: Process the refund as soon as possible. 

Issue Description: Customer raised a return request for 2 item and as per customer she/he handed over all 2 items to the courier team and we have checked with the tracking number that the items have been delivered to the warehouse on 28/12/2020 but according to the hybris the refund has been not processed yet, So we request you to check under RMA 1000356794 and kindly process the refund as soon as possible. 

Regards, 
Samer