Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jan 2021 15:41:25 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  need escalation  Ticket comment <div>
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<div style="direction: ltr">Order no. 9622045917</div>
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<div style="direction: ltr">Textured faux fur floor rug.<span id="ms-outlook-ios-cursor"></span>
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<div class="ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, January 3, 2021 7:39:34 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1898602] - need escalation
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<div dir="ltr">​Hi Alya,<br>
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Thank you for contacting us.</div>
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<div dir="ltr">We request you to provide us with the order number so we can further assist you.<br>
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We look forward to hearing from you.<br>
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Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
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Your friends,<br>
The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1898602