From: Samer Salmeh <[email-masked]>
Date: Sun, 3 Jan 2021 02:31:30 -0700 (MST)

Hi Team 
Problem Statement: Refund approval. 
Ticket ID: 1925224 
Child Ticket: 1928609 
Order Date : Nov 18, 2020 
Order ID: 6243758373 
Return Tracking ID: 46386587030 
RMA: 1000261677 
Total Price: 
Issue Description: 

Case history: 

Customer's history: 

Assistance required: We request you to provide refund approval in order to have the customer refunded manually and close the issue. 
Regards, 

Problem Statement: Refund Not Proccessed 
Order Date : Nov 18, 2020 
Order ID: 6243758373 
Return Tracking ID: 46386587030 
RMA: 1000261677 
Assistance Required: Process the refund as soon as possible. 

Issue Description: Customer raised a return request for one item and as per customer she/he handed the item to the courier team. 

The customer inform us that he returned the item 161829973 under RMA 1000203964. 
We request you to check if we received the item, and do the needful. 

Regards, 
Samer